TrendyLearn Limited (“we”, “us”, or “our”) is dedicated to ensuring customer satisfaction with our educational courses and coaching services. This Refund Policy outlines our procedures regarding refunds for purchases made through our website [https://trendylearn.co.uk/].

1. Refund Eligibility

1.1. Course Refunds: We offer a refund for courses purchased through our Site within 30 days from the date of purchase. To be eligible for a refund, the course must not have been completed, and you must request the refund within the specified refund period.

1.2. Coaching Services Refunds: Refunds for coaching services are considered on a case-by-case basis. Please contact us at [email protected] to discuss your eligibility for a refund.

2. Refund Process

2.1. To request a refund, please email us at [email protected] with your refund request, including your name, email address, course or service purchased, and reason for the refund.

2.2. Once your refund request is received and approved, we will process the refund to the original method of payment within 10 business days.

3. Non-Refundable Items

3.1. Certain items are non-refundable, including but not limited to:

• Courses or services purchased outside of the specified refund period.
• Courses that have been completed or partially completed.
• Any promotional or discounted purchases.

4. Exceptions

4.1. We reserve the right to refuse refunds in cases of suspected abuse or fraudulent behavior.

4.2. In exceptional circumstances, such as technical issues preventing access to the course, we may offer alternative solutions or extend the refund period at our discretion.

5. Contact Us

5.1. If you have any questions or concerns about our Refund Policy, please contact us at [email protected].